Privacy Policy

VillaNesta respects your privacy and is committed to protecting your information.

Information We Collect

Account Information

• Name
• Email address
• Telephone number
• Company information

Business Data

• Property information
• Owner records
• Booking records
• Expenses and financial data
• Images and uploaded files

Technical Information

• IP address
• Device information
• Browser information
• Usage statistics
• Cookies

How We Use Information

We use information to:

• Provide and improve the Service.
• Process subscriptions.
• Generate reports.
• Communicate with customers.
• Maintain security.
• Prevent fraud.
• Comply with legal obligations.

Data Sharing

We do not sell personal information.

Information may be shared with trusted service providers such as:

• Hosting providers
• Payment processors
• Email delivery providers
• Analytics services

Security

We implement reasonable technical and organizational safeguards.

However, no system can guarantee absolute security.

International Transfers

Information may be processed or stored in different countries.

By using the Service, you consent to such transfers.

Data Retention

Data is retained while accounts remain active.

Following termination, data may be retained for backup, accounting, legal, and fraud prevention purposes for up to twelve months unless longer retention is required by law.

Your Rights

Subject to applicable laws, users may request:

• Access to their information.
• Corrections.
• Data export.
• Restriction of processing.
• Deletion of information.

Requests may be sent to support@villanesta.com.

Children’s Privacy

The Service is not intended for individuals under 13 years of age.

Changes

We may update this Policy periodically.

Continued use constitutes acceptance of revisions.